About Running Right
Most people have a story about a mechanic. Talked over their head, charged for a part that didn’t fix the problem, or told a job was urgent when it could have waited six months.
We started Running Right to be the opposite of that.
A family business
Running Right is run by Sam and Emma out of Drummoyne. Sam does the work; Emma handles everything behind the scenes that keeps it running.
Sam finished his apprenticeship and spent the better part of a decade in the trade before stepping away from it. At the time, mobile mechanics weren’t much of a market and opening a workshop meant capital he didn’t have. So he took another path, while still keeping his hand in by fixing cars for friends and family, and keeping up with where the technology was heading.
Running Right started during the pandemic, as something to do when the day job was quiet. It stayed a side project until our daughter was born, at which point the sums changed. Sam wanted work with enough flexibility to actually be around for his family.
It began out of a Mitsubishi Mirage. It’s a properly fitted-out ute now, with a mobile workshop in the back and a service list that keeps growing.
The goal hasn’t changed though: do the job properly, explain it clearly, and be straight with people about what their car needs. For most families the car is the most expensive thing they own after the house. It should be looked after by someone who treats it that way.
WHAT WE BELIEVE
How we work
Find the fault before replacing anything
It takes longer up front. It also means you don’t pay for parts that were never the problem. Guessing is expensive, and it’s the customer who pays for it.
Explain it in plain language
You shouldn’t need to know anything about cars to understand what’s wrong with yours or why it costs what it costs. Nobody should feel talked down to for asking a question.
Quote upfront, and don’t upsell
We have no sales targets to hit. If something can safely wait, we’ll tell you it can wait, and roughly when it won’t be able to.
Use parts we’d use ourselves
Everything meets or exceeds manufacturer’s specifications, and we use Penrite oils and lubricants. It occasionally makes us more expensive than the cheapest quote. We’ve made our peace with that.
Why mobile
A workshop visit costs you a day. Drop-off before work, a lift home or a long walk, then picking up before five. If you’ve only got one car, that’s a day of your life organised around a service.
We’d rather come to you. You get your car serviced in your own driveway or your workplace car park, you can watch the work being done if you want to, and you don’t rearrange anything.
The ute carries a fully equipped mobile workshop, so most jobs get done on site. Where something genuinely needs more, like machining brake rotors, we sublet that part to a trusted specialist and bring everything back together for you.
Licensed, insured and accountable
We hold NSW Motor Vehicle Repairer’s Licence MVRL58956 and carry $20 million public and products liability protection through Capricorn Mutual. Our workmanship is covered by a 12-month or 15,000 km warranty, whichever comes first.
We’re also an approved repairer for a number of fleet management and novated lease providers. That means organisations with real compliance requirements have looked at how we work and signed off on it.
Manage a fleet or have a novated lease? Get in touch to find out how we can help.
Talk to us
Tell us what’s going on with your car and we’ll take it from there. You’ll get a quote first, and no work starts until you’ve said yes.
You don’t need to be there. Plenty of customers leave the keys and head to work.
Book OnlineCall Sam Today